# Does SendPing require production approval?

> No — there is no approval step. New accounts start on the Free plan limits, and higher limits come from upgrading your plan.

No. There is **no production-approval step**, no sending sandbox, and no verified-recipient restriction. As soon as you have a **verified sending domain**, you can send to any recipient — the only limits on a new account are the **Free plan quotas**.

## What limits a new account

New accounts start on the **Free plan**:

- **100 emails per rolling 24 hours** — an anti-abuse safety rail on the Free plan only.
- **3,000 emails per rolling 30 days** (sent + received combined).
- A send that would exceed either quota is **rejected** with a `429` (`daily_quota_exceeded` / `monthly_quota_exceeded`) — see [Account quotas and limits](https://www.sendping.co/docs/kb/quotas).

> **Note:** Higher limits are self-serve: **upgrade your plan** for a larger monthly volume and no daily cap, or buy email credits to extend the monthly volume. There is no request-and-approval flow.

## The one gate: domain verification

The only thing that blocks sending outright is an unverified **from-domain**. If you have added a domain but not yet published its DNS records, it stays **Pending** and you cannot send **from** it — that is a DNS problem, not an account approval.

- **Domain shows Pending** → publish the SPF/DKIM/DMARC records so it verifies. See [Managing domains](https://www.sendping.co/docs/domains/managing).
- **Send rejected with a domain-related `validation_error`** → the `from` address is not on one of your verified domains.

## Getting to production volume

1. **Verify your sending domain** — Publish the SPF/DKIM/DMARC records SendPing generates so your domain is fully verified. See [Managing domains](https://www.sendping.co/docs/domains/managing).
2. **Pick a plan that fits your volume** — The Free plan is sized for testing and integration work. Upgrade to a paid plan for the monthly volume you need — paid plans have no daily cap.
3. **Warm up gradually** — Ramp volume over days rather than all at once, and keep your bounce and complaint rates healthy — see [Account quotas and limits](https://www.sendping.co/docs/kb/quotas) for the reputation guardrails.