# Billing & plans

> How plans and usage work, and where to manage billing.

SendPing offers a free tier to get started, with paid plans for higher sending volume and additional features. Compare plans on the [pricing page](https://www.sendping.co/pricing).

## Your plan

Your current plan and limits are shown under **Billing** in the dashboard. Sending volume counts against your plan's [daily quota and usage limits](https://www.sendping.co/docs/api/limits).

## What you can manage

The **Billing** page shows your plan, your email-credit balance, your billing details, and every payment on your account. From here you can:

- **Change plan** — buy any paid plan self-serve from **Billing → Change plan**; checkout is handled by our payment provider.
- **Buy email credits** — add sending volume without changing plans. Credits apply immediately and never expire.
- **Set a billing email** — receipts go to this address instead of your login email.
- **Add a billing address and tax ID** — carried onto the invoice our payment provider issues for each payment.
- **Review payments** — every payment and checkout attempt is listed; only rows marked **paid** were charged.

## Terms, renewals, and cancelling

- Every paid plan is a prepaid **30-day term**. There is no recurring subscription, and no card is stored — you pay once per term.
- Your first paid plan starts immediately. Buying a **different** plan while a term is still running schedules it to start the moment that term ends, so nothing you paid for is lost.
- Buying the **same** plan again before it ends adds another 30 days to the existing term.
- To cancel, simply do not buy another term: the plan runs to the end of the one you paid for, then the account falls back to Free.

> **Note:** Card details are entered at our payment provider's checkout each time — SendPing never sees or stores them, and a receipt is emailed for every completed payment. For any other billing inquiries, contact support.